Rated 1 out of 5
Sep 6, 2024
Pumped worked great out of the box but after 3 uses, it hardly has any suction. In 10 mins of using I’ve only gotten 5Ml of milk vs what I get when using the Spectra
Copply P
Rated 4 out of 5
Mar 25, 2024
Very Easy to Use, but Very Quick to Fall Apart
The customer service rep I spoke with (Brianna) was wonderful, very personable, and as helpful as she could be, considering the warranty she had to abide by. On our website, I see this written regarding customer service: "We want you to have a great experience with our products. We’re here to support you." I do not feel like this is absolutely true. I ordered a breast pump at the beginning of November, just had one of the valves rip a few days ago, just to find out this is a couple of weeks out of warranty, and I will have to purchase replacement parts from the sight. I am extrememly disappointed at this level of customer service. I expect to have a larger window for a grace period. I am extremely careful with my pumps, and it is disappointing to order an expensive product in which a part already breaks just outside of three months. I did not receive extra valves with my pump, either. I hope someone can jump in here and mail me replacement valves.
Courtney
Rated 5 out of 5
Nov 15, 2023
Better than renting from the hospital
I got this pump after renting a certain yellow pump from the hospital and wish I had just started with this one. My output is better, I'm not needing to pump nearly as long, its more comfortable, I can move around, and I can actually take care of my baby while pumping. I did have to get flange inserts, but that's no big deal. I am absolutely in love with this pump and will be buying again if anything ever happens to it.
Soup
Rated 5 out of 5
Aug 24, 2023
I’ve had this pump for about 3 1/2 weeks and I love it. I can get about 3 ounces from each breast within 5-8 minutes which is super quick to me. It’s not loud which is key, I plug it into the wall better since it works stronger than using the batteries. I had to buy my own flange from Amazon that would fit my nipple since the one given with the pump was too big but no big deal at all! I love this pump I highly recommend especially because of the app!
purplewax
Rated 3 out of 5
Aug 23, 2023
Things started off great ...
For my other kiddos I used another brand but this time I decided to try a smart pump. Right out the box, everything worked great. However, I'm 2.5 months in and the suction has stopped on one side. At this point, I'm better off with a single pump as I have to alternate the working pump, which doubles my pumping time. Also, on occasion, the unit does not link with the app and I have to log my times manually. This defeats the purpose of the "smart" feature. Lastly, this unit doesn't come with storage lids for the bottles, which would have been nice to have. I was able to find storage bottles on amazon (although I didn't need the additional bottles). Overall, this is really not a bad product when everything is working great. I give it 3 stars !
IRS
Rated 1 out of 5
Aug 13, 2023
I absolutely hate this pump
At first I tried to reserve my judgement, but the more I use it, the more I can’t stand to. I actually prefer a manual pump to this awful thing.
It’s bulky
I have to hold it in place
I express next to nothing
It takes an inconvenient type of battery to find
The suction was too strong straight out of the box but now is very weak and every setting feels the same
It’s inconvenient at every turn and it makes me feel awful
Please do yourself a favor and don’t buy this.
Dez26
Rated 1 out of 5
Aug 11, 2023
One pump seems to work while the other side does not. I was expecting better quality for the price of this pump.
Frustrated Mom
Rated 2 out of 5
Jul 4, 2023
The tote and accessories were nice but for the money, the pump itself is just okay. The app is nice for tracking feedings and pumping sessions but my machine stopped connecting to my phone automatically after like two uses. The battery life also isn’t great when it eats 6 AAs at a time. So you’re basically tethered to the pump as well as an outlet.
Kalyn B
Rated 5 out of 5
Jul 2, 2023
I am an exclusively breast feeding mom to a two month old. I use my pump only to express a little extra milk for my stash or if I am away from baby. I love this pump! I can express milk quickly and efficiently-takes me about 5 minutes total. I hold them on my breasts and in place. It doesn’t bother me but I suppose if you wanted to go “hands free” you could buy a pumping bra.
I had the Medela Pump in Style with my last baby but I really like how efficient this pump is. It’s easy to set up and easy to go from only one side setup to two, if needed. I just purchased some Lansinoh nipples to use for the bottles to try out!
Amanda S
Rated 2 out of 5
Jun 4, 2023
I bought this machine a month ago, started to work perfect for me but now the machine isn’t suctioning enough! If the machine do not suction properly and it left milk on you breast that become a clog duct and it really hurt! I would not recommend to buy it.
Alejandra