Had this device for a short time. Issues with it charging started shortly after. It would only charge if the cord was bent in a specific way by the monitor. Eventually that didn’t work and we bought a new cord which helped for a little while. But now it will not charge at all regardless of the cord. Customer service is a joke. Same issues noted all over Reddit. I essentially have a $100 paperweight. Do NOT buy from this company.
Edit:
Bought a new one from Eufy. I had an issue a month in but at least they stepped up and backed their monitor. They understood the importance of this device to me and my need for it every day with our newborn
Baby Monitor
$
179.99
Free shipping & returns for Babylist orders $45+
1
Overview
Description
The Vava Baby Monitor makes sure you see and hear every detail in total clarity.
Check on baby’s tiny movements with a 720p clear view and large 5” high-definition display during the day, and clear grey-scale infrared images throughout the night. One-touch 2x and 4x zoom lets you see up-close, or you can pull back and get a panoramic view. It delivers stable video anytime, indoors and out, within a 900-ft range.
The Vava also has audio and video monitoring with a seven-level sound volume and LED indicators. Set the volume to high to hear your newborn breathing (or to easily awaken parents who are heavy sleepers), or set it to low to capture sounds like crying. You can also listen with the screen off.
Two-way talk allows you to both soothe and hear you baby, and room temperature monitoring lets you know baby is comfortable.
The improved rechargeable battery gives you 24-hours in audio-only mode and 10-hours in live-screen mode.
What we about it
Better-than-ever clarity, longer battery life and improved 900-ft range.Details
- Large 5” 720P IPS display for much clearer view day and night
- Audio and video real-time monitoring with 7-level sound volume
- Auto-pilot button, one-press 2x and 4x zoom function, room temperature monitoring, two way talking, and auto night vision with intuitive camera
- Battery life: 12hrs audio-only mode and 24hrs display mode with a large 4500mAh rechargeable battery
- Enhanced 900-ft transmission range
- Stable 2.4GHz wireless connection
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Customer reviews
244 Ratings
Customer Photos
1-10 of 244 Reviews
Rated 1 out of 5
Dec 30, 2024
Doesn’t Charge - no support
Rated 5 out of 5
Dec 28, 2024
Excellent Monitor
The camera is clear and has great range. It can seamlessly move to see your baby's room from all angles. It stays charged over night, and it lists the time of day and the temperature on the monitor screen. The brightness and volume can be easily adjusted. You can also zoom in the camera.
Our monitor actually broke (user error) and while we were reaching out to Vava about a replacement, we purchased a different monitor from another company. While that monitor was highly rated by reviews, I found the Vava monitor to be far superior to the other monitor. The customer service team at Vava worked with us to fix the monitor, and they were so helpful and kind. They fixed the problem quickly. Can't say enough good things about this monitor!!
Our monitor actually broke (user error) and while we were reaching out to Vava about a replacement, we purchased a different monitor from another company. While that monitor was highly rated by reviews, I found the Vava monitor to be far superior to the other monitor. The customer service team at Vava worked with us to fix the monitor, and they were so helpful and kind. They fixed the problem quickly. Can't say enough good things about this monitor!!
Rated 1 out of 5
Dec 3, 2024
Literally Fell Apart and Won’t Hold a Charge
I’m writing this review after having using this product for 17 months. Please do with information what you’d like, but I would avoid the Vava at all costs.
It started off really well. The camera quality looked good, the battery life was good, and it was user friendly. After about 4-5 months of use, the stand on the back became loose and would just flap around. Fast forward another 6 months and the antenna snapped off… fast forward 4 more months and now it’s struggling to hold a charge and needs to be plugged in 24/7. Eventually it wouldn’t hold a charge at all unless the charger was pushed all the way in and taped to the monitor. The camera never had a single issue.
I ended up buying the Infant Optics DXR-8 PRO to replace this one and love it so far.
It started off really well. The camera quality looked good, the battery life was good, and it was user friendly. After about 4-5 months of use, the stand on the back became loose and would just flap around. Fast forward another 6 months and the antenna snapped off… fast forward 4 more months and now it’s struggling to hold a charge and needs to be plugged in 24/7. Eventually it wouldn’t hold a charge at all unless the charger was pushed all the way in and taped to the monitor. The camera never had a single issue.
I ended up buying the Infant Optics DXR-8 PRO to replace this one and love it so far.
Rated 2 out of 5
Sep 30, 2024
Doesn't hold a charge after 18 months
The first 18 months of using this were good; it nearly always was showing video in real-time (though would occasionally lag and the image get messed up). It travelled easily enough, though the camera is a bit bulky. However, over the past two months, the monitor does not hold a charge and even when plugged in 24/7, the battery is at zero or 1 bar. We've tried all different configurations to get the monitor charged (i.e., putting weight on the cable, wedging the cable between the monitor and something to hold it in place; using a different cable), but nothing works. We'll have to buy a new one now.
Rated 1 out of 5
Sep 16, 2024
Absolutely Terrible Product
Terrible product, do not put this on your registry. After a short period of use, it will stop charging and will die in the middle of the night, leaving you unable to see or hear your baby. The Vava customer service is beyond terrible and unwilling to assist. Go with a different brand! You will regret getting this.
Rated 1 out of 5
Sep 7, 2024
Junk
Stopped charging after a year!
Rated 3 out of 5
Sep 4, 2024
Would Not Recommend
My experience with the monitor was similar to many others: it stopped working, stopped charging, began making a humming or buzzing noise, and eventually died randomly in the middle of the night when it did hold a charge. Vava's customer service was terrible. Despite sending numerous emails and providing all the requested information, I received delayed responses and was repeatedly asked for the same details. I eventually requested a phone call because they do not provide a phone number, and the call was as unproductive as the emails. Needless to say, I did not repurchase and switched to a different monitor brand.
Rated 1 out of 5
Aug 29, 2024
Do not purchase this POS
Monitor screen plug stopped working right at a year after purchase and it only has a 30 day warranty. I unfortunately didn’t read the reviews before purchasing but now I’m seeing multiple reviews about the same thing. You cannot replace just the screen. The thing is trash, back to the drawing board I suppose
Rated 1 out of 5
Aug 20, 2024
Don’t buy
Doesn’t work and support won’t replace.
Rated 1 out of 5
Aug 15, 2024
As others have mentioned, the monitor no longer holds a charge after 1 year of use. The charging port has come loose and the plug no longer stays in, leading to many middle of the nights where I find the monitor has died. It’s hugely disappointing as I loved this monitor when it worked!
